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Feb 29, 2016

In this episode (S1 E3), Bob & James discuss how easy it is to criticize people and why brushing off that criticism might not always be the best thing to do.

Hosted by Bob Caporale and James Luizzi

Original Music by Bob Caporale

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Feb 15, 2016

In this episode (S1 E2), Bob & James discuss why so many products fail to meet customer expectations and encourages companies to consider the true total user experience.

Hosted by Bob Caporale and James Luizzi

Original Music by Bob Caporale

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Feb 1, 2016

In this episode (S1 E1), Bob and James discuss whether or not companies really are as customer-focused as they say they are.

Hosted by Bob Caporale and James Luizzi

Original Music by Bob Caporale

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